Draft for legal review — last updated: [date]

Privacy Policy

[Provider name] ("we") respects your privacy and complies with the Personal Data Protection Act B.E. 2562 (2019).

Data we collect

• Account data: name, email, phone number
• Consultation and case data: messages, attachments, consultation times and durations
• Payment data: top-up amounts and transfer slips
• For lawyers: identity documents, practising licence and payout account

Purposes

To provide the services you request, verify payments, issue receipts, pay lawyers, investigate complaints and comply with the law.

Disclosure

Only to the lawyers you choose to consult or accept quotes from, and to service providers processing data for us, such as slip verification and email providers, under data-protection agreements.

Retention

[Specify, e.g. for the life of the account plus X years for accounting and tax law]

Your rights

You may request access, correction, deletion, objection or portability, and complain to the Personal Data Protection Committee.

Data protection officer

[DPO email and address]